Popups on iPhone App

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12-03-2012 06:47 AM
MichaelMejac
New Contributor II
Hi All,

I have a map that I created on ArcGIS.com.  I have enabled the popups in the Table of Contents and it works fine online.  When I open the map through my arcgis.com account through my iphone, I can see the feature layer but cannot identify and see the attribute data.  Is there a way to gain this functionality?

Thanks for your time,
Mike Mejac
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1 Reply
PaulLohr
Occasional Contributor III
I've had this happen a few times, this usually corrects it:

Remove the service in the arcgis.com map.
Logout of the arcgis.com site.
Log in to the arcgis.com site.
Open the map where the service was removed.
Add the service back into the map.
Save the map.

On the iOS device, open a different map, allow that map to fully open, then open the map that had the issue. I suspect that this forces the app to re-read the JSON from the arcgis.com site.

Hopefully the issue is gone...?
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