Signin Issue - Access has been blocked please contact administrator

[EmmaJohnson1]

Now I'm not sure if this is because of the recent update on Field Maps (version 24.1.0 on the 26th Feb) but I've had a few people in my organization report that when they logged out of Field Maps and went to log back in they were given this error message below. Has anyone else encountered this? I am one of the administrators and I can't seem to find a problem.

[MaximeDemers]

We have the same issue here with the latest FieldMaps version on iOS and ArcGIS Enterprise 10.6.1

Is there a solution for this issue?

[TimothyAPrice]

There is currently no fix for this, but a BUG has been logged by ESRI.

[MaximeDemers]

Thanks for the update. Is there a BUG number that we can refer to?

[TylerCundiff]

We were given BUG-000165951

[TylerCundiff]

I downloaded the most recent update of Field Maps this afternoon and found that I could log in again without experiencing the "blocked" notification. Has anyone else attempted this with the newest version of Field Maps? 

[rebeccab2]

What version of Field Maps did you download?

[TylerCundiff]

Field Maps Version 24.1.1 on iOS. We are using Enterprise version 10.6.1 to log in. I believe this version of Field Maps was released some time this week. 

[rebeccab2]

@TylerCundiff that did the trick! Thank you!

[MatejKutik]

I`m experiencing the same issue with Field Maps Version 24.1.2 on Android version 11. We are using Enterprise version 10.7.1.

Is there any solution yet?

[rebeccab2]

Version 24.1.1 fixed the issue for us on iPhone Enterprise Version 10.6.1. Is there anyway you can install that version instead of 24.1.2?