There appears to be a problem with our Open Geography portal (http://geoportal.statistics.gov.uk)
Symptoms
When downloading the shapefile format from the portal – there is nothing in the shapefile zip files – example –
http://geoportal.statistics.gov.uk/datasets/local-authority-districts-december-2016-full-clipped-bou... if you click the download the zip file is only 32.1KB.
This has happened to numerous other examples on the site. When I check the ArcGIS Server logs I get
SEVERE | Jun 21, 2018, 10:01:31 AM | <?xml version="1.0" encoding="UTF-8" ?><ExceptionReport xmlns="http://www.opengis.net/ows/1.1" ><Exception code="server.unknown" ><ExceptionText><![CDATA[java.net.MalformedURLException: no protocol: ]]></ExceptionText><ExceptionText><![CDATA[java.net.MalformedURLException: no protocol: ]]></ExceptionText></Exception></ExceptionReport> | Administrative_Boundaries/UK_Local_Authority_Districts_December_2016_Boundaries.MapServer |
SEVERE | Jun 21, 2018, 10:01:31 AM | Failed to initialize ResponseStreamer object. no protocol: | Administrative_Boundaries/UK_Local_Authority_Districts_December_2016_Boundaries.MapServer |
SEVERE | Jun 21, 2018, 10:01:31 AM | SOE exception during request processing 'com.esri.a4i.soe.api.SOEException: Feature Download Server backend is not available, please contact the system administrator. Most probably there are no feature types configured. Please proceed to service configuration page in ArcCatalog and select the feature types to be served.' com.esri.a4i.soe.api.SOEException: Feature Download Server backend is not available, please contact the system administrator. Most probably there are no feature types configured. Please proceed to service configuration page in ArcCatalog and select the feature types to be served. at com.esri.a4i.soe.common.xtraserver.client.XtraServerClient.queryXtraServer(XtraServerClient.java:92) at com.esri.a4i.soe.download.handler.WFSOperationHandler.queryXtraServer(WFSOperationHandler.java:17) at com.esri.a4i.soe.download.handler.WFSOperationHandler.execute(WFSOperationHandler.java:12) at com.esri.a4i.soe.download.handler.WFSRequestHandler.handleRequest(WFSRequestHandler.java:104) at com.esri.a4i.soe.download.handler.WFSRequestHandler.handleGet(WFSRequestHandler.java:67) at com.esri.a4i.soe.download.InternalDirectAccessRequest.handleRequestedResource(InternalDirectAccessRequest.java:59) at com.esri.a4i.soe.download.InternalDirectAccessRequest.processGetRequest(InternalDirectAccessRequest.java:46) at com.esri.a4i.soe.common.AbstractInternalSOERequest.process(AbstractInternalSOERequest.java:48) at com.esri.a4i.soe.common.AbstractInspireService.processRequest(AbstractInspireService.java:203) at com.esri.a4i.soe.common.AbstractInspireService.handleRESTRequest(AbstractInspireService.java:135) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:497) at com.esri.arcgis.interop.NativeObjRef.nativeVtblInvokeNative(Native Method) at com.esri.arcgis.interop.NativeObjRef.nativeVtblInvoke(Unknown Source) at com.esri.arcgis.interop.NativeObjRef.invoke(Unknown Source) at com.esri.arcgis.interop.Dispatch.vtblInvoke(Unknown Source) at com.esri.arcgis.system.IRESTRequestHandlerProxy.handleRESTRequest(Unknown Source) at com.esri.arcgis.discovery.servicelib.impl.SOThread.a(SOThread.java:1062) at com.esri.arcgis.discovery.servicelib.impl.SOThread.a(SOThread.java:690) at com.esri.arcgis.discovery.servicelib.impl.SOThread.run(SOThread.java:446) | Administrative_Boundaries/UK_Local_Authority_Districts_December_2016_Boundaries.MapServer |
SEVERE | Jun 21, 2018, 10:17:37 AM | Geodatabase error: The operation was attempted on an empty geometry. | Administrative_Boundaries/UK_Local_Authority_Districts_December_2016_Boundaries.MapServer |
SEVERE | Jun 21, 2018, 10:17:37 AM | Geodatabase error: The operation was attempted on an empty geometry. | Administrative_Boundaries/UK_Local_Authority_Districts_December_2016_Boundaries.MapServer |
Another example which I have just received is
I work with Bill Roberts at Swirrl and in our recent exploration of the data from the Open Geography Portal we came across a problem which we wanted to report.
The Travel To Work Areas (TTWA) listed under http://geoportal.statistics.gov.uk/datasets?q=ttwa%202011 all seem to have a problem with the shapefiles download.
Once you download the shapefiles they are very small in size and seem to contain no boundary information. We have tried to process these shapefiles in R and load them into mapshaper.org but all unsuccessfully.
It would be great if you could take a look at this issue, or forward this to the team responsible for the portal.
When I check the boundaries at https://ons-inspire.esriuk.com/arcgis/ and pull the data direct into ArcMap they look fine and work so it doesn’t look like a problem with the INSPIRE ArcGIS Server – it looks like it could be the ArcGIS Hub (Open Data App) side that has the problem. The cache on the ArcGIS Hub side appears to have corrupted. Can you check with Esri Inc as a matter of urgency?
We have tried to reset the downloads in https://hub.arcgis.com/admin/data but with no effect. Our download caches are set to manual. This was done several months ago as the data never changes
Has anyone else reported problems with the other open data sites?