Hi Pam,
> I can edit the existing records just fine. When I use Collect to add a new survey and point location and then upload using Send Now, the point I've just added never appears in the hosted feature service map. It doesn't even appear on the Survey123 inbox map. All the existing points are there, just not the new one. I've tried sending and re-sending.
You may want to check the edit settings of the feature layer for the survey. I suspect that the option to "create new features in the layer" may be disabled.
Hope this helps,