Basemap gallery switches to default esri basemap gallery

[DishaGori]

When I publish a publicly shared web map to a web application (for example: basic viewer web app), share the web app with the public as well, the basemap gallery in the Web app switches to the default esri basemap gallery instead of the Organization's basemap gallery.

Note that I made the Basemap Gallery group along with the basemaps in it Public as well.

Is this a bug?

[KellyHutchins]

Can you post the url to your public app?

[DavidCureton]

I am having the same problem, but I am just trying to do it in the arcgis.com map viewer.  My gallery only shows up when I am logged in, when logged out it displays esri's gallery.  Is there any way to allow the public to see my basemap gallery instead of esri's?    The basemaps and their group are all shared publicly. 

Here is a link to my map:
http://bit.ly/19AjKxx

[MikeMinami]

David,

One thing to note is that your organization's website URL is distinct from the ArcGIS.com URL. If you are using www.arcgis.com as the URL, it will have the default basemap. If you use the xxx.maps.arcgis.com organiztion URL, then you should see your basemaps in the map viewer.

Thanks,

Mike

[KeithMontague]

Hi,

I am having a similar issue with my site whereby the publicly shared basemaps only appear to users who are logged in to the organisation. The public only see the default esri basemaps.

An example app is: http://spatial-ni.maps.arcgis.com/apps/OnePane/basicviewer/index.html?webmap=5b4123e866264633ad5a23c...

Can anyone advise on a solution please?

Thanks,

Keith

[KellyHutchins]

Keith,

The templates make a call to the organization to find out details about custom base maps, units, custom services etc. Here's the url to the call it makes so you can see the type of information that is returned.

http://spatial-ni.maps.arcgis.com/sharing/rest/portals/self?f=pjson‌

In the example above the base map gallery group query is set to the default group owned by esri_en. It looks like your org doesn't have anonymous access enabled which means that people who access your application and are not signed-in will get the ArcGIS.com defaults instead of your org settings.

[KeithMontague]

Hi Kelly,

Thanks for the quick response. Enabling anonymous access resolved the issue

Thanks

Keith