Can't get WMS to work

[CraigCrowe]

Hi fellow ArcGIS'ers. I am trying to add a WMS layer to our companies ArcGIS Online content to enable access across multiple Web Maps.

I have added the following servers to the "Trusted Servers" list in the security settings:

http://reg.bom.gov.au/cgi-bin/reg/ws/gis/users/{username}/wxs? and

http://reg.bom.gov.au

The WMS I am trying to add is:

http://reg.bom.gov.au/cgi-bin/reg/ws/gis/users/{username}/wxs?version=1.3.0&request=GetCapabilities&... 

It does have login credentials that I will need to enter, but I can't seem to get to that step.

Can anyone troubleshoot why I can't get the WMS to work? I just keep getting the response:

Error

Service '' does not exist or is inaccessible.

I have added the WMS to ArcMap and Google Earth Pro with no issue. See screenshot attached. (the blacked out spots is a username)

Any help would be appreciated.

[PeteCrosier]

Could it be that you're accessing ArcGIS Online through a secure (HTTPS) URL, but you're trying to add a non-secure (HTTP) WMS to your map? This scenario doesn't work for me, but I don't get the same error as you so it might not be that.

[CraigCrowe]

Hi Pete,

You may have a point. We are accessing Online through a secure URL. I will have to see if I can get a secure WMS created, to see if that fixes the problem.

Thanks for the reply.

[CraigCrowe]

Just an update. I spoke to the WMS service provider and found out that our server address had to be added to their Whitelist to enable access to the WMS. That was done, but in the process found another piece of information which has put the brakes on us accessing the WMS. ESRI in their infinite wisdom has disabled the ability to access HTTP addresses ("Allow access to the portal through HTTPS Only" button in Security settings is now not an option to turn off), so we can't access the WMS until the WMS provider creates an HTTPS version of the WMS. Thanks ESRI!