Can´t Save or publish my storymap

[LunaSchteingart]

Hey! How are you?
My name is Luna Schteingart. I have an Arcgis Storymap account that gave me Paragone One for an externship. My username is lschteingart_gengeo

Since yesterday I´m not able to save the edits of my storymap. I´ve lost a lot of work and I can´t continue. I´ve tried with different computers and internet conections.

Is there a chance it could be resolved? I won´t be able to continue my work in other case.

Thanks for everything.

Regards,
Luna