Hi all - I know this is an old post, but we're still experiencing this issue. Brandon actually worked in my organization when he originally posted this. The items in question are not shared with a Shared Update group. They are enabled for offline use, but "Manage Offline Areas" is grayed out because it says "you have no offline areas yet". Turning off Offline Use does not fix the issue. Now, I'm not the owner of the item, so is there a chance that the owner, or someone else using the item, has made an offline area, but I cannot see that to manage it? If that's the case, how can I go about moving this content from a user who has left our organization to someone else?