I recently had a user in my organization leave. As part of my SOP for anyone who had access to our ArcGIS Online account I removed the user from all of the groups that they were apart of, transferred any files that they had to a temp folder in my account so I could review them to be either deleted or reassigned, and then I deleted the user's account.
However this time, in the temp folder that I have set up in my Content, ArcGIS Online is telling me that there is nothing in the folder - at the same time telling me that there are 11 shared files in the folder. I also have lost the ability to delete the temp folder.
Curious and highly annoying. Any advice?
Trying to reason (and map) with hurricane season.