You're welcome, Alan! Thanks again for confirming!
It seems the same error occurred. My colleague created an ArcGIS Online organization trial. When uploading feature service through ArcMap, she got the following error message: "Invalid tenant id. Unable to find tenant in database. Invalid tenant login".
subscription ID: 3509632646
is this only occurred on the trial subscription? is this issue in a consideration of fix?
Thanks in advance,
yuki
Hi Yuki,
The issue should now be resolved. Please feel free to follow up and let us know if you continue to run into trouble.
Regards,
Alan
Hi Alan,
Thank you for your quick help.
The issues has been fix. I am not able to publish feature service.
I am wondering if this issue is going to be resolved, or not in consideration of fix.
Sincerely,
Yuki
Hi Yuki,
I'm sorry, can you please clarify. Did you mean to say:
"The issues hasn't been fix. I am not able to publish feature service."
or did you mean to say:
"The issues has been fix. I am now able to publish feature service." ?
Other users who reported the issue yesterday have confirmed the issue is resolved. If you are still seeing the issue are you able to log a technical support case?
Regards,
Alan
A note on this issue:
Users may encounter the “Invalid Tenant ID” message when publishing their first layer to a new organizational subscription and the system is unable to create the resources to store the layer. While Esri has taken steps to mitigate the issue, it may still occur. If it does occur for you, just let us know by calling Esri Technical Support and providing your subscription ID or by or posting your information here on GeoNet.
Hi Alan,
The issue has been fix. It works fine now.
Thank you for your note. That's what I was wondering.
Sincerely,
yuki
Encountered with this issue in the morning
ID: 6992966979
Signed up yesterday.
Facing this issue while adding analysis to layer.
Subscription ID: 2300266200
Hi there,
Same issue here, my subscription ID: 9604623697
Thanks in advance,
António Almeida