Jack:
Zip+4 is more granular than just 5 digit zip code. The additional 4 digit extension to the zip code represents a delivery area, a city block, a group of appartments, or PO Box for example within a 5 digit zip code region. If you are using the ArcGIS World Geocoding Service it allows you to include the zip code extension, which must be in a separate field from the 5 digit zip code.