Create Space Time Cube script tool fails

[SamyBouma_Ngock1]

Hi,

I am working the Analyzing traffic accidents in space and time case study and trying to run the Create Space time tool.

This is the error message I get:

By curiosity, I followed the Traceback and I see all modules are there. Am I missing something?

My sys specs:

ArcGIS Pro 2.0

Windows 7 6.1.7601 SP1

i5/4570 CPU@3.20GHz

python 2.7.5 default

python 2.7.13 and 3.6.1 installed in conda/envs

[Robert_LeClair · Accepted solution]

From a very similar Esri Support Services incident:

Please go to the ArcGIS Pro python window and type "import pandas" and see if this successfully imports. If you need help with this please let me know. Additionally, go to C:\Program Files\ArcGIS\Pro\bin\Python\envs\arcgispro-py3 and launch python.exe. In the command line type import pandas and see if this successfully imports. If it does not import than you likely have an issue with your python install and I will recommend deleting the arcgispro-py3 folder and running a repair on the software. 

[SamyBouma_Ngock1]

Thanks Robert,

After reinstalling the tool works properly.

[Robert_LeClair]

Great news!  Glad it's working now!

[ShelbyZelonisRoberson]

I'm having the exact same issue as you were - same tool, same error, same Pro version. Just to be sure - did you completely uninstall and reinstall Pro or did you just run a repair on the software?

[SamyBouma_Ngock1]

I did uninstall and reinstall ArcGIS Pro after manually deleting the ..\ArcGIS\Pro\bin\Python\envs\arcgispro-py3 folder.

[DanPatterson_Retired]

http://desktop.arcgis.com/en/analytics/case-studies/analyzing-crashes-2-pro-workflow.htm

You are using Pro 2.0

Pandas version? to check ....

import pandas
pandas._version.get_versions()
Out[8]: 
{'dirty': False,
 'error': None,
 'full-revisionid': 'e346c663cf76186c22f4d3b703461b1b60db280f',
 'version': '0.20.1'}‍‍‍‍‍‍‍

Or 

pandas._version.get_versions()
Out[2]: 
{'dirty': False,
 'error': None,
 'full-revisionid': '825876ca7ee8ac7bea463925399c083d5f190b3e',
 'version': '0.19.2'}‍‍‍‍‍‍

To test, and compare the import error line without digging through can you confirm which?

[SamyBouma_Ngock1]

just for info version is '0.19.2'