Hi all,
We have a problem in ArcGIS Pro (currently 2.4.2, but we had this problem on previous versions). Our layers disappear randomly when zooming in the map window.
Sometimes the layers fully disappear, sometimes it is just like a small part of it (a cache tile?). Sometimes, refreshing the map brings back the layers, sometimes not.
It is just a visualization problem : the data is still in the map, we can see its attribute table, and we can select it.
Our data is on a Posgresql 10.10 database. We don’t have the problem with an Oracle database, a filegdb, nor a shapefile.
We don’t have the problem on ArcMap.
We tried a lot of things already :
- All the cache options in the layer properties
- Destroying and recreating the spatial index (it seems to be working for some similar problems : https://support.esri.com/en/technical-article/000006099)
- Update the database
- sde update (now our sde schema is in 10.7)
- Different graphic cards and computers
- Different ArcGIS Pro versions
- Change the coordinate system
- Use heavy aprx with a lot of layers, or just light aprx with one layer
This is a major problem for us, because our ArcGIS Pro users are loosing their minds over this… and we are kinda desperate.
Is there someone out there who has or had the same problem ?
Thanks
Orane