Pan operation jumps very far on Remote desktop

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03-17-2014 06:05 AM
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BjørnarSundsbø
Occasional Contributor
I have an issue using a client over a Remote Desktop connection, where a pan operation sometimes makes the map jump very far in the pan direction. Say I want to pan a few kilometers southwest, I suddenly end up in a part of the world where I have no map.

This is a very strange behavior, and it is quite critical for the user. The customer is using Blade servers (http://en.wikipedia.org/wiki/Blade_server), and experience the same behavior.

Anyone who have experienced this, and have a way to fix it? I'm using version 10.2 of the SDK. Different kinds of layers.

This never happened on version 2.3 of the controls. We are not using accelerated displays or layers.
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BjørnarSundsbø
Occasional Contributor
It appears that setting the PanDuration of the map to 0 fixes the issue. I have chosen not to mark the post as answered while I wait for a representative from Esri to review this.
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