Business Analyst Add-on Data Pack won't install

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02-15-2011 07:06 AM
ChrisKleinhofs
New Contributor
I'm running ArcGIS 10 with Business Analyst, all current with SP1 and patches.  When attempting to install the Add-on Data Pack the install fails stating I don't have access to the proper directory.

I am running as administrator on a Windows 7 64-bit machine.
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2 Replies
KristenCarroll
New Contributor III
Hi Chris,
Although you don't specify which Add-on Data Pack you are using, I have attached the install insructions for the Retail MarketPlace Add-On.  The steps should be the same for your Add-On. 

One issue we encountered on Vista and Win 7 machines, is the one you mention in your post.  The resolution is to disable the UAC (User Account Control) prior to installing.

Please let me know how this process goes for you.

Thank you.

Kristen
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ChrisKleinhofs
New Contributor
Thank you Kristen!  Problem solved.
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