Are there plans to update the Citizen Problem Reporter solution? There are some facets of the solution that are newer, like the hub site, but the Reporter application doesn't really reflect the direction that applications have been going in. It seems to be pretty WAB based, where Esri is pushing us towards EB and Instant Apps.
The biggest issue I have with the solution right now is that while there are a lot of customizable aspects, they're minor things to customize. For example, I can't make fields required, I can't add any subtitles to the headers (to include examples of what information we're looking for), or add in additional fields to request more information (our residents are used to submitting a streetlight ID# with their requests, but there's no explicit location to put that). If any of these things ARE in fact currently possible, I have been unable to get them to work, because every thing I have tried just makes the Reporter application unusable. I was having a ton of issues trying to customize the Reporter app, and ended up having to delete and re-deploy the solution multiple times. One of the biggest things I've enjoyed about EB and Instant Apps is that they accept the rotation of a map. Our municipality is on a nearly 40 degree angle, meaning it's almost a diamond in a square window, which is annoying.
Honestly, there's a lot of the Solution that I won't use, but the Crowdsource Reporter/Manager configurable applications have the same issues. Are either the Solution or the Configurable App templates getting a facelift to EB/Instant App types soon?