Feature layers not updating operational dashboard

[DrJumaKhudonazarov]

I have large data and created feature layers.  I uploaded the data as a SHAPE file zipped it and in content created new layers. Then I created an operational dashboard and activated refresh intervals both in the map and visualisation on the layers folder.  I can see in my bar chart the message that the date was updated 1 min ago but nothing changes in actual data.  what it can be? does it affect if I use Excel, shapefile, KLM Geodata,csv downloaded data?  Can someone help? I want my dashboard to update all data as the survey is submitted. 

[ezirhli]

Hello DrJumaKhudonazarov,

You must create survey123 using the new layers you created. So you should use the feature of using existing data in survey123.

I am sharing with you the article written for using Survey123 existing data.

Working with existing Feature Services in ArcGIS Survey123

I hope I helped.

[DrJumaKhudonazarov]

Thanks that is very  helpful will try