Problems with Attachments on iOS Devices with Survey123 v. 2.4.72

[BrittneyGibbons1]

Hello,

We are experiencing some odd behavior with attachments with version 2.4.72 of Survey123. When our field crew tries to add a photo from their iPad, only the link to the photo displays (not the photo itself). When the form is uploaded, the attachment is missing. If a new photo is taken from Survey123, it uploads without issue. 

Any ideas as to what might be the source of the problem?

Thank you,

Brittney

[IrisTheunisse]

Hi Brandon, 

I figured it out: my phone didn't allow survey123 to use pictures from my library...

Thanks for your support!