Robert,
Thanks for your help. We're getting close, but need some more guidance. With the following code, we can an icon at the bottom of the pop-up window that links to the correct URL (PDF in this case), the ToolTip shows, but no text appears before it.
What I'm hoping for is simply to have the URL to the PDF clickable (highlighted in yellow below), in whatever form, so someone can click on it to open a new window with that PDF
Below is where we are at....
===============
<layers onlythese="true">
<layer>
<name>Municipal Boundary</name>
<id>3</id>
<url>http://gis.kwl.ca/arcgiswa/rest/services/FBC/FBC/MapServer</url>
<fields>
<field name="Name_KWL" alias="Community"/>
<field name="Flood_Scenario" alias="Flood Scenario"/>
<field name="Report_1" alias="Report 1"/>
<field name="Report_1_Link" alias="Report 1 Link"/>
<field name="Report_2" alias="Report 2"/>
<field name="Report_2_LInk" alias="Report 2 Link"/>
<field name="Report_3" alias="Report 3"/>
<field name="Hydraulic_Models_Report_1" alias="Hydraulic Models Report 1"/>
<field name="Hydraulic_Models_Report_2" alias="Hydraulic Models Report 2"/>
<field name="Hydraulic_Models_Report_3" alias="Hydraulic Models Report 3"/>
<field name="Coastal_AEP_500_Current_0m_SLR" alias="Coastal 500 yr AEP + 0m SLR"/>
<field name="Coastal_AEP_500_1m_SLR" alias="Coastal 500 yr AEP + 1m SLR"/>
<field name="Fraser_River_Q500_0M_SLR_NoClim" alias="Fraser River Design Flood with 0m SLR - Upstream Level"/>
<field name="Fraser_River_Q500_0M_SLR_NoCl_1" alias="Fraser River Design Flood with 0m SLR - Downstream Level"/>
<field name="Fraser_River_Q500_1m_SLR_Climat" alias="Fraser River Design Flood with 1m SLR and Moderate Climate Change - Upstream Level"/>
<field name="Fraser_River_Q500_1m_SLR_Clim_1" alias="Fraser River Design Flood with 1m SLR and Moderate Climate Change - Downstream Level"/>
</fields>
<links>
<link includeinresults="true" field="Report_1_Link" alias="View Report 1" tooltip="View PDF Report" popuplinktype="text">
<linksuffix />
<iconfield />
<iconprefix />
<iconsuffix />
</link>
</links>
<zoomscale>2000</zoomscale>
<forcescale>false</forcescale>
</layer>
</layers>