To answer your first question on �??this is what you get�?�, you can customize the look and feel of the application as much as you want. There are different options available to you that do not require any form of development. Turning tabs off and on, removing commands from the main toolbar, the job type and workflows, etc.
But you can take it a step further and do some development by adding your own tabs/view and commands to the current interface of the application.
The entire JTX/Workflow Manager system is based off tables that reside an SDE database. So for you to use this, you will have to transcribe the job types in your access database to job types in the workflow manager system. This will take care of security for you using the security models that we have in place in the application. We use windows login credentials to make sure that users connecting to the system indeed have the proper permissions.
You can write your own custom form that interacts with these sets of SDE tables using the workflow manager API. This can either be a windows form or web page. For the webpage, you can take advantage of our server extension to access the job information and also serve it across your network.
For product information, I will suggest that you take a look at the help system for the workflow manager extension. We are working on our resource center as well and that should be available within the next few weeks. That will be another avenue for more product information.
Let me know if there are other questions.
Tope