Hi James,
We don't have any plans to add this capability; however, it is something we could consider. What would help would be to understand how symbolizing on the type of work, would help the Dispatcher.
We chose to symbolize on the status of the work because we heard from our user research that was the most important view to the Dispatcher.
Can you go into some detail on how displaying by type of work would help or be used by the Dispatcher. Would they always want to view the work symbolized by type and would never want to view it by status?
thanks,