Users tab in Config mode doesn't load...

708
14
03-12-2018 06:23 AM
MCAGIS
by
New Contributor II

Had a user that was deleted from our Portal before removing from Workforce. Used the rest endpoint to delete the 'ghost' user, but still cannot get the users tab to load in Workforce configuration mode. Says found error 'groups is inaccessible' via dev tools (see image above). Any ideas?

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14 Replies
MCAGIS
by
New Contributor II

Ok, maybe he meant version fifteen(15). We installed and configured it back in November. See HAR file below:

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CraigGillgrass
Esri Regular Contributor

Looking at the HAR file; I see an error indicating an issue with the Workforce Group.

Can you confirm whether the Group that was created when the Workforce Project is still available and has not been deleted?

Craig

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MCAGIS
by
New Contributor II

Seems to still be there. Is there a way to fix the issue? Can i recreate the group, and share the items with it again?

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MCAGIS
by
New Contributor II

we are still using the project, but cannot add new employees. It is still functioning.

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CraigGillgrass
Esri Regular Contributor

Let's take this offline to figure out hat is happening.  I'll DM you so we can set-up a call.

Craig

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