I'm trying to create a story map tour from a web map that we already have available to everyone. Every time I attempt to create a map tour from the web map I get a "sorry, map tour loading failed" yet it creates it and saves to my content. Then I attempt to view it from my content and get the same error message. Any ideas on what is causing this? I can view the web map just fine with no issues and it is shared with "everyone".
I have been trying to diagnose your issues with the Map Tour app, but have been experiencing issues with the layers in the web map, and getting them to load. I suspect the issues you are seeing have to do with the layers you are working with, and when resolved, should work as expected in the Map Tour app.
