My workaround for this was to separate my point feature service into 3 layers, each filtered to only show one status. I have a Submitted layer, Assigned layer, and Completed layer. Then in the app, I can see the requests sorted by the statuses if I click on the appropriate choice below. Unfortunately, they aren't on the map at the same time, but you can flip between them easily. When a user submits a request, the status field automatically fills out as Submitted, so even if they submit on the Completed Requests map, it will only be seen on the Submit map with the proper status attribute and symbology.
I currently foresee little use for the Find My Location, unless you are a user on a mobile device submitting a report, though the map jumps around a lot between zoom levels when I allow the site to use my location. I also anticipate most of our usage to be internal staff taking calls.