I have an image service with its property set to download (50 records) plus its rows and columns set to 20000. What I want to do is allow the user to download just the pan sharpened image of what is in his window (1:50000), not the raw imagery. I right click on the layer and click export data. I set the extent to data frame and check the Use Renderer Force RGB options. I then set the output location to a directory on my local drive. I am trying to create either a tif or img file. The exporter runs in less than 5 minutes. The file is under 2 gig. When the image is added to the map, it is all black. Any advice would be appreciated.
Thanks
Bruce Burwell
Saudi Aramco
