are we able to convert this file by unzipping and using its content?
What content would you be using if you don't have an esri license? There are open source solutions to reading file geodatabases?
Our intention is to support the client with data
That needs clarification.
Your best option is get in contact with Tech Support to get clarification on this.
The script .... C:\...Your_Install_Folder ...\Resources\ArcPy\arcpy\management.py
does contain a copyright info header
# -*- coding: utf-8 -*-
#COPYRIGHT 2020 ESRI
#
#TRADE SECRETS: ESRI PROPRIETARY AND CONFIDENTIAL
#Unpublished material - all rights reserved under the
#Copyright Laws of the United States.
#
#For additional information, contact:
#Environmental Systems Research Institute, Inc.
#Attn: Contracts Dept
#380 New York Street
#Redlands, California, USA 92373
#
#email: contracts@esri.com
The function that does the work is located at line 11737 in the script.
def PackageMap(
So you can provide them with as much information as you need to get a proper answer.
... sort of retired...