Fail to publish Gas Utility Network

[HungTruong]

I try to publish gas utility network as per instructions Get started with the Gas Utility Network Configuration—Get Started | ArcGIS for Gas 

However, I got error message as shown below.

My ArcGIS Enterprise deployement:

   - Portal for ArcGIS 10.6

   - ArcGIS Server site 10.6 + Utility Network extension 

Any ideas what the problems area?

Thanks,

Hung Truong

AltaGas Utilities Inc.

[HowardCrothers]

Can you please log a tech support incident for this?

[VinayChhetri]

I am also facing the same issue, The error in server log is:

Level Time Message Source
SEVERE Jul 6, 2018, 10:14:36 AM Error executing tool. PublishServiceDefinition Job ID: jd4d2f7ef93184b018aa31289db319c0c : ERROR 001487: Failed to update the published service with the server-side data location. Please see the server's log for more details. ERROR 001369: Failed to create the service. Failed to execute (Publish Service Definition). Failed. Failed to execute (Publish Service Definition). System/PublishingTools.GPServer
SEVERE Jul 6, 2018, 10:14:36 AM Delegate job failed. System/PublishingTools.GPServer
SEVERE Jul 6, 2018, 10:14:34 AM Error executing tool. PublishServiceDefinition Job ID: jbd0147f18c3e43c783f0f511dbc0c4b7 : ERROR 001487: Failed to update the published service with the server-side data location. Please see the server's log for more details. ERROR 001369: Failed to create the service. Failed to execute (Publish Service Definition). System/PublishingToolsEx.GPServer
SEVERE Jul 6, 2018, 10:14:34 AM Failed to create the service.: Updating the server connection string for layer Gas Device failed. Attempted connection string was ENCRYPTED_PASSWORD=00022e68347042307051332f70792f41674672347666676f2f7372375a732f4133555257764171447067324c5335343d2a00;SERVER=localhost;INSTANCE="DSID=e12499c9-d26a-4b26-bc68-5ca4794dc002";DBCLIENT=sqlserver;DB_CONNECTION_PROPERTIES=localhost;DATABASE=NPU;USER=NPU9;AUTHENTICATION_MODE=DBMS;BRANCH=sde.DEFAULT. Table name is NPU.NPU9.PipelineDevice. Please verify the data exists on the server. System/PublishingToolsEx.GPServer
SEVERE Jul 6, 2018, 10:14:34 AM DoAfterSDExtraction failed. System/PublishingToolsEx.GPServer
SEVERE Jul 6, 2018, 10:14:34 AM SwizzleService failed. System/PublishingToolsEx.GPServer

Any help would be appreciated

Thanks

Vinay

[HungTruong · Accepted solution]

Hi Vinay,

Have you resolved your issue(s)?

What I did to fix my issue was to rolled back  ArcGIS Pro 2.1.

You cannot publish UN to Portal 10.6 using ArcGIS Pro 2.2. Or just wait for a few weeks until ArcGIS Enterprise 10.6.1 release.

I hope this helps.

Hung Truong

[AnthonyRyanEQL]

Hung,

Where did you find the information out about ArcGIS Pro 2.2 isn't compatible with Enterprise 10.6 for the UN?

I'm having the same issue and my Esri partner doesn't know this either.

Thanks

[HowardCrothers]

Anthony,

There is some info in Known Issues -> Utility Network in the ArcGIS Pro 2.2 Release Notes 

Release notes for ArcGIS Pro 2.2—ArcGIS Pro | ArcGIS Desktop 

Regards,

Howard

[HungTruong]

ArcGIS Enterprise 10.6.1 has been released and available for download yesterday. You may want to upgrade your enterprise to 10.6.1 in order to use ArcGIS Pro 2.2.

[AnthonyRyanEQL]

Hung,

My “unofficial” contact at Esri told me yesterday that 10.6.1 was released. I’m about to embark on upgrading my recently installed 10.6 platform. Thanks for the information.

[HungTruong]

Anthony,

I am upgrading our enterprise to 10.6.1. Let me know how it goes with yours, we can share the experience (and/or pain).

Cheers

[VinayChhetri]

I am also upgrading to enterprise 10.6.1 and then I will try to implement Esri Gas Utility Network. Let's see how it will go. 

Thanks

Vinay