Thanks, Josh,
I was generating licenses and ran into issues. Even though it appeared I had plenty of licenses available, when I tried to provision them, and I would receive an error that due to "recent changes" these licenses were unavailable (?).
Spent a good bit of time on this, long story short wanted to log a defect. Technical support couldn't create a bug on the issue since it was with MyEsri and redirected me back to customer service.
I don't think CS will log a bug since they sent me to technical support in the first place. And here I am. I can PM you or someone a video of the issue if you want.