Error Please sign in to continue (oriented imagery)

[CharliePoate]

When trying to publish an oriented imagery catalog I get a message stating - Error Please sign in to continue.

I am signed into the portal as an Admin.

Pro 3.2.1

Enterprise 11.1

OIC version 2.4

Image MGT Workflows tools V 2.14

[RandallRebello]

Hi Charlie

Can you check that the portal you are trying to publish to is the active portal. 

Randall

[CharliePoate]

Hi Randall, the portal is active. We have multiple instances (Dev/Test/Prod) all at 11.1 and I get the same error with all of them. I have recently downgraded to Pro 3.1.4  so I will test again to see if it has been an issue between 3.2.1 and enterprise 11.1.

[RandallRebello]

hi Charlie, 

Are you able to access items on your portal?  It could perhaps be an access issue. Also check if your user account has permissions to publish. 

Randall 

[CharliePoate]

Hi Randall, 

The account connected to the portal is an administrator. Are there any requirements for the portal users to have any additional role/licensing e.g. Image Analyst?

Charlie

[RandallRebello]

Hi Charlie,

What kind of authentication are you using for Enterprise? Also can you also try out a couple lines of python code for me. You can send me the results via a direct message. 

Open a python window from  the Analysis window in Pro. 

Type in and run this code. 

from arcgis.gis import GIS
GIS("Pro", verify_cert=False)

Send me the result. Just need to know if it created this successfully.. 

Next run this line

arcpy.GetSigninToken()['token']

it should print out a token. let me know what it does. 

I checked with our developers.. and basically if it cannot get a token it will show that message. 

Randall