we have an MXD that's used to publish a reference service to ArcGIS Server (ArcMap, ArcGIS Server ver 10.6). MOST (not ALL) of the features in the MXD were from Enterprise GDB with a few File GDB layers thrown in for verisimilitude.
Same MXD has been used for some time to share/overwrite a feature service on ArcGIS Server consumed by a separate web mapping application.
I looked at the MXD this AM, and had a staff member do the same. Everything seemed fine - no broken data sources or any other error we could detect when opening the MXD locally.
then I had staff member open the MXD (same document) while remotely connected to the VM we use to publish to AGS, and the MXD opened, but all the staff member's toolbars were missing from the map - Editing, Navigation, Labeling toolbars were all missing; they couldn't even see the Default tools (File, Edit, View, Bookmarks, etc).
we closed that MXD and reopened on basic principle
upon reopening the MXD, we saw that not only were the toolbars still missing, so were all the map's contents (see attachment). The only thing visible in the MXD was the Layout Toolbar.
I have seen MXDs lose their tool bars (although never the File, Edit, View, etc) but I've never hade one go completely blank like this.
They were connected to the remote desktop using RDC and the same credentials they use for everyday local editing. We use Active Directory, and the remote machine is SQL Server 2012R2.
Anyone else come across something like this?
