error loading routes into roads and highways route network

[anayoung]

Hello,

I just received the following message when trying to load some routes into an ALRS:

"unable to fix self-closing loops: split point results in a zero length polyline"

What does this mean? How do I fix it?

Thanks,

Ana

[NathanEasley]

Hi Ana,

Can you log a case with Esri technical support?  They can take a look at the issue and help troubleshoot the error message you're receiving.

Thanks,

Nathan

[anayoung]

Thank you, Nathan. I have separated out the loops and multi-parts from my load feature class. I then had to partition the load feature into 7 different features classes and load each individually until I find the offending feature(s). This is a very cumbersome and time consuming process. We're all hoping this issue is resolved in 10.6. However, I do wonder how that could be. Perhaps you can shed some light on this?

In the meantime, I will submit a ticket to ESRI most likely on Monday.

[AmitHazra]

Hello Ana,

I'd concur with Nathan's suggestion. You may also want to review our documentation on the supported loop and lollipop shapes we support in current releases of the software: Loop and lollipop routes—Roads and Highways Desktop | ArcGIS Desktop

Thanks

[anayoung]

Thank you, Amit. As I mentioned above, I removed the self-closing loops from the file utilizing Data Reviewer. Unless, there's some odd ones that the check didn't catch, I'm at a loss as to why I'm getting that message. However, I will deal with the loops Data Reviewer found as the documentation suggests.