Automated Notification System for Water District

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07-17-2018 07:19 AM
GeorgeHilton__GISP
New Contributor III

We are looking at implementing an automated notification system to contact our water customers and alert them during times of scheduled service, shutdowns, etc.  I wanted to reach out and see what software/solutions some others are using for their automated notifications.  Any ideas or suggestions are welcome.

Thanks,
George Hilton
Town of Queensbury, NY

4 Replies
JakeSkinner
Esri Esteemed Contributor

Hey George,

Take a look at the Public Notification widget that is used with Web AppBuilder:

Public Notification | ArcGIS Solutions for Local Government 

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GeorgeHilton__GISP
New Contributor III

Jake,

Thanks for the link.  I may not have been as clear as I could have been with my original post.  What we are looking for is a system to notify customers with an automated phone call once we do identify customers we want to contact with our GIS.

Thanks,
George

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MartinPflanz
Esri Contributor

George, great group poll question to ask here!  While you wait for a few replies to come in from others, you may want to check out GeoDecisions notify as an example – an Esri business partner  https://www.geodecisions.com/notify

Several Esri-using accounts run the service and we have heard positive feedback from them.  On the positive, it is fully integrated with ArcGIS Online/Portal.

~Martin

GeorgeHilton__GISP
New Contributor III

Martin,

Thanks for the information !

George

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