Maps for Office Fails to Load in Powerpoint

[ShaenSomerlot]

I have installed maps for Office v1.1 (32 bit version) on a windows 7 64 bit machine.  We have Office 2010 (32bit Version) installed on the same machine.

Everything works fine in Excel but I can not get Maps for Office to load in powerpoint.  The ribbon menu does not load.  I have tried to manually add it and I get this error.

[ATTACH=CONFIG]19253[/ATTACH]

Any thoughts on why this is happening in Power Point but not in Excel.

[Robert_LeClair]

Shaen,

Try this:

1.  Launch the PowerPoint application.
2.  Go to File > Options> Add-ins.
3.  Go to Manage > select COM Add-in.
4.  The ESRI maps for Office > Go. Check on the add-in for ESRI .
5.  In the Manage option > Disabled Items > Go. Enable the ESRI add-in add-in.

Does the ribbon now appear in PowerPoint?  Please advise.

Regards,

Robert LeClair
Esri-Denver

[ShaenSomerlot]

I went through your suggestions but that wasn't it.

I do not and have never had the ESRI application in the Disabled Application Add in list.

[ATTACH=CONFIG]19256[/ATTACH]

[Robert_LeClair]

Hmmmm, I would recommend you contact Esri Support Services at your earliest convenience.  They'll be able to view your screen and troubleshoot the cause of this error.