Citizen Service Request hangs at Splash Screen

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11-17-2014 11:46 AM
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NeilMillward
New Contributor III

We are trying to implement the Citizen Service Request App as part of the Local Government Model.

When the app is run, the screen with the basemap appears with the splash screen and the load indicator. The problem is that it never completes the loading of the service request layer. I do not get any error messages it just continues like it is loading but it never does.

http://gis.cityoforange.org/CitizenServiceRequest/default.htm

Any help would be appreciated.

Neil

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SalmanHashmi1
New Contributor

Neil

it looks like your citizen service request is working properly. I need help with the basemap, are you using the base map of GeneralPurpose.mxd or have your own.

I have issues in moving my local data to it. any help will be greatly appreciated.

thanks

Sal

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