ArcMap 10 hangs at Initializing Application

Discussion created by bdaigle on Nov 3, 2010
Latest reply on Dec 6, 2015 by sokorny
I just received a copy of ArcGIS 10 through the home use program.  I was able to install the software and authorize my license without issue, but I can't seem to get ArcMap up and running.  The initial popup gets past the "Initializing License" phase, but hangs on the "Initializing Application" phase. 

So far, I have checked to make sure my computer meets the minimum requirements, uninstalled and reinstalled, repaired my installation.

My OS is Vista Home Premium and I have an ArcInfo Single Use license (This is how it is authorized).   ArcCatalog opens just fine, but ArcMap, ArcGlobe and ArcScene all hang at the same place.

Any suggestions???