Installation Error 7174

Discussion created by smartgirl on Nov 12, 2010
Latest reply on Feb 2, 2014 by vsfoote
Hello everyone! I'm trying to install ArcGIS Desktop 10 on Windows XP but near the end of the installation it hangs with following error:

7174: Authorization request for (Authorization Number)  cannot be completed. Please
contact ESRI Customer Service or your local ESRI distributor. (3878-6150363)

I would like to know what's the problem? I do have the Microsoft .Net Framework 3.5 Service Pack 1 and on the email that ESRI sent with the Authorization number it also said "When prompted, select ArcEditor Single Use" but I'm still getting the same error and I just can't make ArcGis run. Is it because maybe I don't have all the requirements. Yea... I know...maybe I should change my Nickname.