ESRI Maps for Cognos 6.1: no ESRI Map Designer after install!

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06-23-2016 06:52 AM
MichaelGinzburg
Occasional Contributor II

Hello, I upgraded from 6.02 to 6.1.

I can do everything except having ESRI Map Designer in Cognos "Launch".

What can be the problem?

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4 Replies
AtsuhitoNAKANO
Esri Contributor

Has this issue been resolved? If not, please check the web server configuration again.

Configure Microsoft Internet Information Services 7.x or 8.x—Esri Maps for IBM Cognos | ArcGIS

Thanks.

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ThomasMontefusco
Occasional Contributor II

The absence of the Esri Maps designer indicates one of the following:

  1. The EM4C dispatcher install and/or configuration was not completed properly
  2. IBM Cognos services were not restarted after applying EM4C.

If both of these were done, I recommend that you do the following

  1. Disable EM4C and remove/rename the <em4c_location> folder
  2. Restart IBM Cognos
  3. Install EM4C and re-configure using the steps in the Install and Configuration guide
  4. After Applying EM4C configuration. Restart IBM Cognos for the Changes to take effect.

Also the Esri Maps Designer will not launch if you are in Compatibility Mode

MichaelGinzburg
Occasional Contributor II

Hello,

Thanks Thomas, your recommendation worked. After reinstalling EM4C the Designer had appeared and I was able to make/edit map enabled reports.

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ThomasMontefusco
Occasional Contributor II

Excellent!

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