Error using Survey123 for ArcGIS app

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07-14-2016 02:02 PM
LiLAC_Services__Trevor_Alfred_
New Contributor II

When  I click on Collect to start collecting data I get a blank screen.  I am able to view the form by just licking the link

https://survey123.arcgis.com/viewer/784bac2f3e6343a6adfee504659294fa

Using the APP I get this and do not know the issue.

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5 Replies
AdrianWelsh
MVP Honored Contributor

Hi Trevor,

I cannot view the link you sent. It just sends me to the main survey123 page.

Be sure you do not have any 'illegal' characters for your form or app. Earlier someone posted that they used an ampersand (&) and that gave them the same result with the blank collection screen (like you're seeing). Try sticking only to letters and numbers and see if that helps.

Survey123 for ArcGIS

deleted-user-_umMO8elsPd4
New Contributor II

I also saw the ampersand post, but that doesn't seem to be the problem for me. I had one titled "Hydrant_123" and it showed up blank. I tried "Hydrant-123", "Hydrant123", and even "Hydrant", and still got blank surveys. I have another named "Valve-123", and it works just fine.

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AdrianWelsh
MVP Honored Contributor

That's pretty strange, Alex. It must be something going  on with that particular field, I would think. Could you completely remove that field and create it again?

deleted-user-_umMO8elsPd4
New Contributor II

I wasn't even thinking about the individual questions having weird characters. I was only paying attention to the title. I made an entirely new survey and made sure every single thing on it was "legal"... and it worked. Thanks for giving me that idea!

AdrianWelsh
MVP Honored Contributor

I am glad to know it is working properly now!

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