Survey123 pictures on phone in portrait mode not oriented properly

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07-19-2016 03:15 PM
AdrianWelsh
MVP Honored Contributor

Hi,

I am using Survey123 and it seems like it works great! Though, using a phone and taking a picture in Portrait mode, the picture shows up in Landscape mode. It does not appear to know what orientation my phone is in.

Is there a way to 'fix' this? Sometimes it's hard to tell on the survey form what the taken picture looks like because it is quite small. By the way, I am using a Samsung S6 Android-based phone.

Thanks!

tagging Utility Survey 123 Configurations​ for more visibility.

1 Solution

Accepted Solutions
IsmaelChivite
Esri Notable Contributor

Hi. This is a known limitation. In 1.5 we added a little option to rotate the image, but it is really a bandaid until we get the app to understand the proper orientation of photos taken. We are preparing a collection of improvements in the camera including ability to preview images in full screen, zoom-in capabilities in the camera, proper orientation of the preview and preservation of EXIF data. Hard to say right now when exactly we will be able to get this in, but I anticipate this to be ready sometime before the end of 2016.

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8 Replies
AdrianWelsh
MVP Honored Contributor

Ismael Chivite​, do you know if this is something that can be changed in the Survey123 configurations?

IsmaelChivite
Esri Notable Contributor

Hi. This is a known limitation. In 1.5 we added a little option to rotate the image, but it is really a bandaid until we get the app to understand the proper orientation of photos taken. We are preparing a collection of improvements in the camera including ability to preview images in full screen, zoom-in capabilities in the camera, proper orientation of the preview and preservation of EXIF data. Hard to say right now when exactly we will be able to get this in, but I anticipate this to be ready sometime before the end of 2016.

AdrianWelsh
MVP Honored Contributor

Thanks for the response, Ismael. I am glad to know that this is being considered and will hopefully be completed this year.

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DanPatterson_Retired
MVP Emeritus

Adrian, can you mark Ismael's answer correct

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AdrianWelsh
MVP Honored Contributor

Sadly, yes. But but but... I want to see the improvements toward the end of the year!

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zkovacs
Occasional Contributor III

Great news Ismael, hopefully the EXIF part gets implemented in Collector too.

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IsmaelChivite
Esri Notable Contributor

Hi Zoltan Kovacs​, this is just to let you know that EXIF is preserved in Collector for ArcGIS as of 10.4    Survey123 will follow soon, the team is already working on this.

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zkovacs
Occasional Contributor III

Excellent. I haven't noticed it, thank you for pointing it out!

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