Installing ArcGIS 10.5 on Windows 7 Virtual Machine

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03-09-2017 07:36 PM
CarolineDelaire
New Contributor

Hello,

I am having issued when trying to install ArcGIS 10.5. I am using Windows 7 Professional on a virtual machine (VMware) from a Mac.

Whether I am trying to install the license manager or ArcGIS itself, I get an error message that "a service pack is required on this operating system".

I am not finding guidance on what to do online.

Any advice would be very appreciated!

Regards

CDelaire

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DanPatterson_Retired
MVP Emeritus

Did you check the system requirements the windows and other software/system requirements are listed.. windows 7 sp1 for sure, don't know about the mac stuff.

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DanPatterson_Retired
MVP Emeritus

Did you check the system requirements the windows and other software/system requirements are listed.. windows 7 sp1 for sure, don't know about the mac stuff.

JayantaPoddar
MVP Esteemed Contributor

Dan is correct. Service Pack 1 is required to be installed for Windows 7 Professional before you proceed with the installation of ArcGIS Desktop.



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CarolineDelaire
New Contributor

Thank you very much Jayanta and Dan! I installed SP1 and it worked!

Best

Caroline

JayantaPoddar
MVP Esteemed Contributor

Could you mark Dan's answer as correct so that the thread could be closed?

Thanks!!!



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