Story Map Data Point Not Appearing Weird

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03-24-2017 07:24 AM
CharlesEvans1
New Contributor

I have eight data points right now on my story map

https://www.arcgis.com/apps/MapTour/index.html?appid=f13973516ebe4ed4ab2d9085d03a8a66 

I have the same map from the app on my own server

http://www.ctevans.net/Slatington/Churches/index.html 

but the first data point does not appear there.  Very strange. Any ideas appreciated.

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OwenGeo
Esri Notable Contributor

Hi Charles,

OK, sorry that wasn't the issue. The story at the first link seems to no longer be available. I was going to try to check your self-hosted app was pointing to the same appid and/or if both apps were using the same webmap.

If you are still seeing a difference between the two apps I suggest that you contact Esri Support at this point and they should be able to help you troubleshoot further.

Owen

Owen Evans
Lead Product Engineer | StoryMaps

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OwenGeo
Esri Notable Contributor

Hi Charles,

Can you check in Organize whether you have the point hidden or the "Use the first point as introduction" option turned on?

Owen

Owen Evans
Lead Product Engineer | StoryMaps
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CharlesEvans1
New Contributor

I don't have any "organize the tour" window like this.

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CharlesEvans1
New Contributor

Found the organize window but it makes no difference.

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OwenGeo
Esri Notable Contributor

Hi Charles,

OK, sorry that wasn't the issue. The story at the first link seems to no longer be available. I was going to try to check your self-hosted app was pointing to the same appid and/or if both apps were using the same webmap.

If you are still seeing a difference between the two apps I suggest that you contact Esri Support at this point and they should be able to help you troubleshoot further.

Owen

Owen Evans
Lead Product Engineer | StoryMaps
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