Invalid URL error in ArcGIS Pro

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9
05-23-2017 08:15 PM
HerbertMolinyawe
New Contributor

Hi,

This (please see the image below) ArcGIS Pro error occurred ever since I downloaded the app’s latest version.

Note: 

  • My account is authorized by my organization to use ArcGIS Pro;
  • The app's latest version was installed/downloaded without returning the ArcGIS Pro license (I borrowed my ArcGIS Pro license to work offline) 
  • I am sure that I entered the correct organization's url (http://[OrgAccount].maps.arcgis.com)

Anyone please let me know the perfect working solution for this problem.

Best regards,

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9 Replies
JayantaPoddar
MVP Esteemed Contributor

I suggest you contact your local Esri Tech Support to resolve the issue.

And always keep in mind that your ArcGIS Pro license must be checked in (not offline) while installing the software update.



Think Location
JohnPlunkett
Esri Contributor

What happens if you just use www.arcgis.com and then use your credentials?

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MelissaWalker
New Contributor II

I received this error when trying to log in on my desktop computer because I had ArcGIS Pro checked out (for working offline) on my laptop. It would be helpful if the program was able to identify this as the issue, as "invalid URL" suggests a different problem...

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BrianWygal
New Contributor II

Has anyone found a resolution for this error? I have same problem which started while using ArcGIS Pro when my Surface Pro battery ran out of juice and shut down unexpectedly. After plugging in and turning on, I now cannot open ArcGIS Pro.

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Robert_LeClair
Esri Notable Contributor

Brian - was your ArcGIS Pro license Offline when your computer shut down?  If so, I'd recommend you reach out to Esri Support Services to see about resetting your license.

ISDEsriNeA
New Contributor II

I faced this problem today and the solution was to switch windows user to another user it will run ARCGIS PRO and then switch to your original windows user and rerun ARCGIS pro you won't have this message again and all will be ok.

 

BR,

Mai Ghaly  | MCTS  |  Presales Consultant

http://linkedin.com/in/mai-ghaly-gazar-06485646

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ISDEsriNeA
New Contributor II

I faced this problem today and the solution was to switch windows user to another user it will run ARCGIS PRO and then switch to your original windows user and rerun ARCGIS pro you won't have this message again and all will be ok.

 

BR,

Mai Ghaly  | MCTS  |  Presales Consultant

http://linkedin.com/in/mai-ghaly-gazar-06485646

AmnoyAm
Esri Regular Contributor

Updates should not affect online or offline licenses.  Please contact Technical Support if you have this issue.  If this is a bug, hopefully we can find a reproducible case to troubleshoot.  

LiamTurley
New Contributor III

I had this error this morning, but rebooting my computer seemed to resolve this issue. Hopefully, it is as simple as that. 

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