Where have my story maps gone?

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07-07-2017 12:18 PM
MaurreenSkowran
New Contributor

I made two or three story maps just a few months ago, and now they are gone.

A link was: http://arcg.is/2qo0ZM4.

That leads to: https://maurreen.maps.arcgis.com/apps/MapJournal/index.html?appid=06df05b2533243da9d653aad5a9ed90b 

It says there: An error has occurred. The map journal does not exist or is inaccessible.

The page My Stories | Story Maps does not indicate that I ever created any story maps, but I did.

Is it possible to retrieve these somehow? Thanks.

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1 Reply
OwenGeo
Esri Notable Contributor

Hi Maurreen -- Sorry you aren't able to find your story maps. Is it possible you created them with a different account or a Trial account that has expired? I would suggest that you contact Esri Technical Support for assistance with this.

Owen Evans
Lead Product Engineer | StoryMaps
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