Configure app keeps bringing me back to sign in page

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3
07-17-2017 07:03 AM
MarkHoover2
New Contributor

I am having difficulty configuring my story map application.  When I click configure app it starts to load but then brings me to a sign in page.  When I try to sign in on that page it does the same thing, just loops back to the sign in page.  Has anyone else dealt with this before?

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3 Replies
RupertEssinger
Frequent Contributor

Hi Mark, Sorry about the issue. Can I check: are you clicking the Configure App button on the item page for your Story Map in ArcGIS Online? Or are you signed in on the Story Maps website and editing your story via My Stories?

Rupert

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MarkHoover2
New Contributor

I am clicking the Configure App button in ArcGIS online.

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MarkHoover2
New Contributor

So I discovered it was an issue with my saved cache in Firefox.  I got the map to open in Chrome and then deleted the cached and history in Firefox and it worked there as well. 

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