ADOBE for ArcGIS : ERROR 400

[BrianO_keefe]

So I can't get the plugin to work. It will assemble the pieces but won't download to the artboard.

Here's what I get...

Aug 16, 2017 10:20 AM - Edited - YouTube 

Anyone else getting these errors and have any idea?

[XingdongZhang]

Hi Brian, Error 400 means export fails. Are you able to export any other web maps or layers from ArcGIS Online or Maps for Creative Cloud Organization? If possible, can you share the url of the layer you are trying to export so we can investigate the problem?

Thanks 

[BrianO_keefe]

I've tried layers and it's hit and miss. If I zoom in close I have a good chance of getting the feature imported, but I need ALL of the Council Districts for Tulsa in my import. Here is a video of another attempt but I'm using a WebMap this time.

Aug 16, 2017 4:48 PM - Edited - YouTube 

Here is the Map: http://cityoftulsa.maps.arcgis.com/home/item.html?id=8c26803af6474f4782c2712b475b1fbf 

[NancyMorales1]

Is it possible to make the map public? It says I have to sign in to City of Tulsa to see the map. 

-Thanks

[BrianO_keefe]

Done! I have shared it!

[BrianO_keefe]

If I remove the layer but leave the basemap it puts the basemap, credits, scale and more into the Illustrator document... but add a layer and forget about it.

[XingdongZhang]

Hi Brian, the web map is accessible but the layer has some problems. Could you check if the layer is able publicly accessible?

[BrianO_keefe]

The layer IS publicly accessible.

[StevenMoore1]

Hi Brian,

Do you have SSL-only enabled on your ArcGIS Online organization?

[BrianO_keefe]

Steven,

I don't believe so. Where would I check this?