1 Reply Latest reply on Mar 26, 2012 3:46 PM by vsfoote

    ArcGIS Desktop Crashes when Adding ArcGIS Online Content

    jmcdonald@tuscutilities
      tried uninstalling and reinstalling.

      Using ArcGIS Desktop 10.1 Prerelease
      ArcGIS Desktop Explorer build 1750
      Windows 7 64bit

      Any Ideas?
        • Re: ArcGIS Desktop Crashes when Adding ArcGIS Online Content
          vsfoote
          Jeff,

          Check if running the ArcGIS File Handler -- C:\Program Files (x86)\Common Files\ArcGIS\bin\ArcGISFileHandler.exe, and toggle the Layer options from Automatically select to ArcGIS Explorer, or alternatively ArcMap, is of any help.

          Similar for the Web Map Options panel--select ArcGIS Explorer or ArcMap as you need.

          Also, it will apply to all ArcGIS component launches, but you might toggle the Package Location Options from Automatically Select to a user specified location (where you've write access and good access--definitely not a network share).

          Post back if using the file handler GUI helps.

          Stuart