2 Replies Latest reply on Jun 1, 2012 4:05 PM by gkross

    HELP ME :) ArcGIS Explorer + Vista Home 32Bit


      I have tried several times to install and run ArcGIS Explorer on my laptop and the closest I get is the ESRI Splash Screen and Frame for Explorer and it falls down Dead. Is there a log file that tracks the cause of death ?

      Here is my configuration.... Any and all help appreciated.


      1- I have;
      Microsoft .NET 3.5 SP1 and .NET 4
      JAVA 6 Update 7 and 31
      MSXML 4.0 SP2 Parser and SDK
      Current Drivers for Video Card

      2- I have tried
      Current Build and past builds
      Online Version works fine

      3- I have run the Can you Run it test - Results below

      Os is Vista Home Dition 32 Bit
      PC is Dell Inpriron

      You Have: Intel(R) Core(TM)2 Duo CPU T6400 @ 2.00GHz

      Recommended: Intel Core Duo, SSE2 (or greater) Pentium 4 or Xeon Processors
      You Have: Intel(R) Core(TM)2 Duo CPU T6400 @ 2.00GHz

      CPU Speed
      Recommended: 2.4 GHz
      You Have: 2.0 GHz Performance Rated at: 3.30 GHz

      Recommended: 2 GB
      You Have: 3.5 GB

      Recommended: Windows XP minimum SP2, Windows Server 2003 minimum SP1, Windows Vista minimum SP1, Windows Server 2008 or Windows 7
      You Have: Microsoft Windows Vista Home Basic Edition Service Pack 2 (build 6002), 32-bit

      Video Card
      Recommended: 256 MB video card with Pixel & Vertex Shader 3.0
      You Have: Mobile Intel(R) 4 Series Express Chipset Family

      Features: Recommended attributes of your Video Card
      Required  You Have
      Video RAM  256 MB  1.5 GB
      3D  Yes  Yes
        Hardware T&L  Yes  Yes
        Pixel Shader version  3.0  4.0
        Vertex Shader version  3.0  4.0

      Free Disk Space
      Recommended: 198 MB
      You Have: 20.2 GB