I am having the exact same issue. Hope someone can resolve this
on network dataset wizard make sure you configure Directions?
Hello Asghar khan I know that its a bit old, but I'm heaving exatcly the same issue.
How can I configure the Directions? In the Network Analyst toolbar there is an option to view the directions of the selected route on the map. I'm able to see that.
In the Route Layer properties the options for Directions are checked (Distance Unites, Use Time Attribute and Open Directions Window automatically)
But still cannot get it to work on Widget. I'm using the 3.6 version on ArcGIS Server 10.2.2 environment.
Regards,
Dilson