Log in failure

Discussion created by lpranger on Jan 9, 2012
Latest reply on Jan 12, 2012 by JRobinson-esristaff
I am looking for easy to use census 2010 and ACS data. I thought I'd give Community Analyst a try and have downloaded the 30 trial add in. The icon shows up in ArcMap 10, but when I try to log in (and I have an account and have verified with ESRI that I have an account) I get the attached error. Anyone have any idea what this is and how to resolve? Thanks[ATTACH=CONFIG]11024[/ATTACH]