Latest Contributions by GagagDa_Morvi

When I get this dialogbox, the format drop down list is grayed out. I can only save as a File geodatabase. ... View more

Thanks Xander, this information is very useful (specially setting the RGB checkbox). ... View more

Thanks for the help. I exported to a file geodatabase using Data->Export as there was no way to specify output format because the output format was grayed out. Then I used the Copy Raster to convert filegeodatabased raster to TIFF. ... View more

Thanks for pointing this out. I followed the instructions - however when I export the data frame (or the entire raster dataset) there is no way I can choose the output format. It only allows me to export to a file geodatabase. I am sure there must be a way to do that but I can't find it. ... View more

Hi Derek - thanks for all the help and pointers. They have been very helpful in investigating this issue. I had tried everything that you suggest in your last post but hadn't helped. I finally investigated by opening up firewall - and that made the layer appear on map. A bit more digging and I found that port 6080 was not letting the traffic through. I opened up that port by defining inbound rule and turned off the firewall. I wonder why the ArcGIS Server installation didn't configure the firewall. Anyways now everything is working as expected. Thanks again for your help! ... View more

Hi Derek, I have gone through all the links and accordingly checked my ArcGIS Server and Portal settings. I am using HTTP/HTTPS and am using ArcGIS Server built-in security. I have shared my service with everyone. I used fully qualified server name when I created the service definition (.sd) file. When I check the details of the service in ArcGIS Server manager, I see the fully qualified server machine name, https://<servername>:6443/arcgis/rest/services/<servicename>MapServer. My web adapter is configured to work with portal. However, I see following two interesting things: I am able to access this ArcGIS Service from ArcMap without any problems. The ArcMap gives the usual complain about the security certificate - but I can add the layer to the map and can query it. It all works perfect. While working in the Portal, when I create a Map and add this service as a layer to it, it only shows up in the map if I have logged into the ArcGIS Server manager in the same browser. If I log out of the ArcGIS Server Manager, the layer doesn't render in the map in Portal. I think I am getting closer but still not there. And I am stumped as to what could be wrong in this setup here. May be I should uninstall ArcGIS Server, Web adapter and Portal and reinstall them? ... View more

Hi Tiffany, Thanks for your reply. Yes I have made sure that the Service is shared with everyone from ArcGIS Server Manager. ... View more

Thanks, Derek. I will follow up on the information that you point me to and report. Meanwhile I would like to know if this behavior is due to limitation of the software which is part of the EDN and licensed as EDN - I am using the ArcGIS Server and the Portal that I received as EDN. Could that be the case? ... View more

Ok some update - I took care of the service url to be fully qualified server url. I also opened up all the ports to ArcGISServer.exe so that it can send and receive on any port - either TCP or UDP. With this setting, when I access the REST end point of the service from another computer, I do get the REST response. The end point uses port #6443. However, when I access the map viewer from another computer, the layer still doesn't show up. ... View more

Thanks. Please see my response to Derek. ... View more

Thanks  for your response. It seems the issue is with the map service whose endpoint is encoded as and points to localhost. . This service was created from ArcMap by sharing the map (File->Share As->Save a Service Definition File). The connection that I use is a fully qualified machine name (not localhost). However when the service ends up in the ArcGIS server admin, I see its REST and SOAP endpoints encoded as localhost. I don't know why it happens that way. How to fix it? Here are answers to your questions: What do the other end users see when they try to access your web app? They only see the basemap. They don't see the layer. Does the app load properly, but the map display appears empty? or is there an error message? Just shows the basemap. There are no errors. What kind of authentication/security model are you using for Portal for ArcGIS? for ArcGIS Server? All the resources are shared with everyone. Is the Server site federated with Portal? I don't understand this - is this a setting on Portal? What release of the software are you using? 10.1 Are you using Web AppBuilder embedded in Portal or Developer Edition? I use the Web App Builder that is available in the Portal website where I author the map and the app. Can you get the other end users to install Fiddler or Firebug to monitor the network traffic when they attempt to load the web app? Can't do this - IT won't allow. Are the end users on computers that are on the same network/domain as your computer? They are on the same network. Can the end users access the REST endpoint of the map services directly? They can't. The endpoints are encoded as locahost - so obviously that won't work on users' computer. If I manually update the endpoint url with a fully qualified name, it times out ... View more